Local Shopping made simple
New Hours of Business
MONDAY 26TH MAY 2020
9AM-5PM MONDAY – SATURDAY (CLOSED SUNDAY)
After considering very carefully and working with the Post Office, we have decided to initially open on restricted hours of business for customers to use the shop and post office
What have we done to protect ourselves and our community
We have taken extraordinary measures to protect ourselves and our community to ensure we are able to protect you when you visit the shop and Post Office. We have installed a fortress screen and customers are requested to stand 6 feet back from this. We are now only allowing a ‘one in, one out’ service to the shop and request all customers to stand six feet back from the shop door before we let you in.
We are now personally shopping for our customers to reduce any risk of contamination
Post Office Services as normal
Pensions, cash withdrawals, deposits and cheque deposits
This service will continue as normal during the new opening hours
PENSIONERS – we would prefer you self-isolate and have a trusted person to collect for you. Please call us to discuss further.
How we are monitoring the situation
We are taking advice daily from the Post Office and the Government and trade bodies on the best way for us to continue to operate and provide the essential services you need. We continually update our Facebook page so please take time to visit.
Our Supply Chain
We continue to work closely with our local providers and are still receiving fresh bread and milk daily from Endacotts bakery and Trewithern Dairy. We also receive fresh fruit and vegetables daily also. The shop has plenty of stock can is replenished several times a week.
HOME DELIVERIES – last orders for next day delivery is 4:00pm
If you are unable to leave your home and would like us to deliver to your doorstep, in addition to newspapers, we can provide you with; fresh bread, milk, fruit and vegetables, and general store groceries. And fire supplies such as logs, kindling, firelighters and coal 6 days a week.
For customers ordering any of the above, we can also offer the following additional services;
If you are registered with either Okehampton Medical Centre or Abbey Surgery in Tavistock, they can deliver your prescriptions and medication to us here and we can, in turn, deliver them to you saving you having to drive to either location
What you can do for us
Stay home, use our food delivery service, or if you have to shop, write a shopping list for us so we can pick it for you. Please follow our instructions when entering and leaving the shop. If you are having deliveries, please leave a box outside or in a safe place marked Riverside Stores so our drivers can leave your delivery without interaction with yourselves.
If in isolation, through close contact with someone who has or may have been close to someone whose been infected you must let us know so we can highlight this to our drivers. So extra precautions can be taken: our safety and yours is paramount.
We would like to say a special BIG THANK YOU to everyone. You have all been wonderfully supportive and understanding in these very difficult times. Both of us are in ‘The At-Risk Category’.
Your supportive comments and encouragement on our Facebook page and the Post Office’s website only demonstrate to us our desire to ensure we continue as we have to stay two steps ahead of what other retail outlets are doing. Some of the measures we have put in place may seem extreme, but under the circumstances, if we are unable to protect ourselves, then we are unable to protect you and the services we offer you.
We are a community shop and Post Office and will always put our community first.
Look after yourselves, stay safe and stay home.
Kindest regards from Colin and Michaela
Learn About Us
Colin & Michaela, the owners of Riverside Stores & Post Office, believe in supporting local businesses, producers and the community. Each of our independently supplied products is carefully selected by quality, price and geographical location. A side of our mainstream everyday products you would come to expect from a well-stocked village store, we have some amazing local producers from Devon and Cornwall.
We aim to reduce the carbon footprint of our specialty lines and also seek to select suppliers where the packaging is environmentally freindly.